3/13/20

Re: Coronavirus Cancellations

As in many other industries throughout the world, it is an extremely difficult time for the Convention and Tradeshow industry.  The number of events cancelling throughout the county is unprecedented and unfortunately cancellations will continue. 

Our typical cancellation policy has been the following;

    • 100% refund 28 days or more from the start of the event
    • 75% refund 21-27 days before the start of the event
    • 50% refund 4-20 days before the start of the event
    • 0% refund 3 days or less from the start of the event

We want to ensure all our clients that Commonwealth Electric is doing everything we can to accommodate everyone through this difficult time.  For this reason, we have decided to change our cancellation policy to better serve our customers and alleviate some of the financial burden associated with cancelling services due to the coronavirus.   Our revised cancellation policy will be as follows:

    • 100% refund 8 days or more from the start of the event
    • 50% 4-7 days prior to the start of the event
    • 0% refund 3 days or less from the start of the event

These fees are by no means a revenue stream for us but simply necessary to cover of our costs that are involved in planning an event.  We are hopeful that this difficult time will pass as soon as possible and look forward to serving you in the future.

 Sincerely,

Daniel T Shannon

Daniel T Shannon

Vice President

Commonwealth Electric

 

 

About Commonwealth Electric

Commonwealth Electric has extensive experience in the Tradeshow, Convention and Special Event Industry.  Since 1995, Commonwealth Electric Company has been the exclusive provider of utility services in both the Phoenix and Tucson Convention Centers.  We have also provided our services at several locations including resorts, hotels, arenas and fairgrounds throughout the state of Arizona.

Our services include exhibit floor electrical, compressed air, water, audio visual electrical requirements, and production electrical supply.  Our extensive experience with events and productions of all sizes enables us to meet your every electrical need.  Commonwealth Electric treats every event, big or small, with the same intensity and devotion to customer service.  We fulfill all of our clients' needs, the expected as well as the unexpected. 

Some of our clients have included:

  • National Football League (NFL)
  • The American Gem Trade Association (AGTA)
  • International Sportsmen's and Boat Show
  • Phoenix Comic Fest
  • The Southern Arizona Home and Builders Association (SAHBA)
  • The Arizona Auto Show
  • Waste Management Symposia
  • Tucson Gem and Mineral Society (TGMS)
  • National Basketball Association (NBA)
  • World Wrestling Entertainment (WWE)
  • Major League Baseball (MLB)
  • Sports Inc
  • NCAA Final Four
  • Shamrock Foods
  • John Deere
  • OASIS Gift Show

Our goal is to make your event shine.  

So please call us with any questions or special needs.  Commonwealth Electric will be there, providing the power behind the scenes.